Privacy Policy

1. Introduction

This Privacy Policy explains how Webcure (M) Sdn. Bhd. (“Webcure”, “we”, “us” or “our”) collects, uses and protects information when you visit the Infera website at infera.my or contact us through it. Infera is a private AI platform operated by Webcure. By using this website, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Information you provide. Your name, email address, company name and any message or details you submit through our contact forms or by email.
• Information collected automatically. Technical information such as IP address, browser type, device type, pages viewed and approximate location derived from your IP address, collected through standard server logs and website analytics.
• Cookies and similar technologies. Small files that help the website function and help us understand how the website is used.

We do not intentionally collect sensitive personal data through this website, and we ask that you do not submit such information through the contact forms.

3. How We Use Information

We use the information we collect to:

• respond to enquiries, requests and questions;
• provide, operate, maintain and improve the website;
• maintain the security and integrity of our systems and prevent misuse;
• communicate with you about Infera, our products and our services;
• comply with legal, regulatory and internal governance obligations.

4. Legal Basis and Compliance

We process personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 (PDPA) of Malaysia where it applies. Where your consent is required, we will ask for it, and you may withdraw your consent at any time by contacting us.

5. Cookies and Similar Technologies

The website may use cookies and similar technologies for essential functionality and to understand how the website is used. You can control, block or delete cookies through your browser settings. Disabling certain cookies may affect how parts of the website work.

6. Sharing of Information

We do not sell personal data. We may share information with:

• service providers that help us operate the website, such as hosting, infrastructure and analytics providers, under appropriate confidentiality and data protection obligations;
• authorities or other parties where required by law, regulation or legal process, or where necessary to protect our rights, our users or the public.

7. Data Retention

We retain personal data only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry records are kept for a reasonable period so that we can respond to you and maintain appropriate business records.

8. Data Security

We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Transfers

Information may be processed or stored in countries other than the country in which you are located. Where information is transferred across borders, we take steps to ensure that appropriate safeguards are in place as required by applicable law.

10. Your Rights

Subject to applicable law, you may have the right to:

• request access to the personal data we hold about you;
• request correction of inaccurate or incomplete data;
• withdraw consent or request deletion of your data;
• object to or request restriction of certain processing.

To exercise any of these rights, please contact us using the details in section 13.

11. Third-Party Links

This website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any website you visit.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last updated” date. Continued use of the website after changes are posted means you accept the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Webcure (M) Sdn. Bhd.
Email: [email protected]